Grievance Redressal Mechanism
Step Farming is duty bound to provide fair treatment to our Consumer and Consumer grievances.
What does "Grievance" mean?
Grievance means any issue related to the product/service which has been availed by the consumer from the Step Farming Platform and consumer is seeking resolution for the same.
In case of any query or complaint the Consumer can approach us and reach out to us through ‘Contact us’ and ‘Help Centre’ tab available on this page.
Journey:
- Click on ‘Contact Us’ or ‘Help Centre’ tab
- It will open to Step Farming Help Center | 24x7 Customer Care Support
- Choose from Type of Issue / Help Topics
- Submit
If your query / complaint not resolved needs to be escalated : As per the applicable laws, Step Farming has appointed a “Grievance Officer” to address your grievances.
Here are the details for Grievance officer:
Mr. ***** .Kumar
Designation: Senior Manager
Village. Manjhipur Post. Sansarpur Distt. Saharanpur pin 247129 U.P. India
Contact no. : 044-****4700